FREE SHIPPING ON ORDERS OVER $100 AND SUBSCRIPTION BOXES
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TERMS & CONDITIONS
Last Updated: 12/2025
CUSTOMER CARE
We are committed to providing excellent customer care to ensure your shopping experience is exceptional. Our team is dedicated to helping you with any queries you may have. Feel free to reach out to us for any assistance.
Introduction
These Terms and Conditions (“Terms”) govern your use of this website operated by The Macclenny House, a trade name of Bloom Haven LLC, a Florida limited liability company (“we,” “us,” or “our”). By accessing this website or purchasing products from us, you agree to be bound by these Terms.
Use of the Website
You agree to use this website for lawful purposes only. You may not use the site in any way that could damage, disable, overburden, or impair the website or interfere with another party’s use.
Product Information & Disclaimers
Product descriptions, ingredient information, and material details are provided for general informational purposes only and are based on manufacturer disclosures and publicly available information. We do not guarantee accuracy, completeness, or timeliness of such information.
No Medical or Professional Advice
Nothing on this website constitutes medical, health, legal, or professional advice. Products sold are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Orders & Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including pricing errors, inventory issues, or suspected fraud.
Pricing & Errors
Prices are subject to change without notice. We reserve the right to correct errors in pricing, descriptions, or availability at any time.
Payment
By submitting payment information, you represent that you are authorized to use the payment method. Payments are processed through third-party providers.
Shipping & Delivery
Shipping times are estimates only and are not guaranteed. Risk of loss passes to you upon delivery to the carrier.
Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy, which is incorporated by reference.
User-Generated Content
By submitting reviews or other content, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and reproduce such content.
Intellectual Property
All content on this website is the property of The Macclenny House or its licensors and is protected by applicable intellectual property laws.
Third-Party Links
We are not responsible for the content or practices of third-party websites linked from this site.
Disclaimer of Warranties
This website and products are provided “as is” and “as available,” without warranties of any kind.
Limitation of Liability
To the fullest extent permitted by Florida law, Bloom Haven LLC shall not be liable for any indirect, incidental, or consequential damages.
Indemnification
You agree to indemnify and hold harmless Bloom Haven LLC from claims arising from your use of the website or violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Changes to Terms
We reserve the right to update these Terms at any time. Changes are effective upon posting.
Contact Information
Privacy Policy
Last Updated: 12/2025
Information We Collect
We may collect personal information such as name, email address, billing and shipping details, and order history when you interact with our website.
How We Use Information
Information is used to process orders, communicate with customers, and improve our services. We do not sell personal information.
Third-Party Services
We may share information with service providers such as payment processors and shipping carriers as necessary to operate our business.
Your Rights
You may request access to or deletion of your personal information, subject to applicable laws.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments